Personal Data Protection Policy

At Domvirel, we are committed to protecting the privacy and security of your personal information. This policy explains how we handle, store, and safeguard your data when you interact with our website or services.

Scope of This Policy

This policy applies to all users who visit our website, place orders, or communicate with our customer service team.

Types of Data We Collect

We may collect and process the following categories of personal data:

  • Identity information (such as name and contact details)
  • Order and transaction information
  • Delivery and billing address details
  • Technical data (such as IP address, device type, and browser information)
  • Communication records with our support team

Purpose of Data Use

Your personal data is used strictly for the following purposes:

  • Processing and fulfilling orders
  • Providing customer support and service updates
  • Managing payments and preventing fraud
  • Improving website performance and user experience
  • Complying with legal obligations

We do not use your data for unrelated purposes.

Data Storage and Protection

We store personal data securely using appropriate technical and organizational measures. These measures are designed to prevent unauthorized access, loss, misuse, or alteration of your information.

Access to personal data is strictly limited to authorized personnel who require it to perform their duties.

Data Sharing

We may share limited personal data with trusted third-party service providers, including:

  • Payment processors
  • Shipping and logistics partners
  • IT and analytics service providers

These third parties are required to handle your data securely and only for specified service purposes.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy or to comply with legal requirements.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion of your data
  • Restrict or object to certain processing activities
  • Withdraw consent where applicable

International Data Transfers

Your data may be processed in countries outside your place of residence, including the United States and Germany. We ensure appropriate safeguards are in place for such transfers.

Policy Updates

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Information

If you have questions about how your personal data is handled, please contact our support team through the official channels provided on our website.

Address: 5100 Fawn Dr, Killeen, TX, 76542, United States

Email: team@domvirel.com

Phone: +1 (239) 209- 2352

Customer Service Hours: Mon–Fri, 9:00 AM–6:00 PM CST